General information
Service facilities
Waste sorting
Housekeeping sorts waste left in the room. If you wish to dispose of the waste yourself, there is a waste sorting facility at the entrance. If you have any questions, please contact the reception.
Bath chair
Inquiry at the reception.
Baby bed
Inquiry at the reception.
Bathrobes
In the rooms for free use.
Minibar
The minibar is replenished daily. Consumption is settled upon departure.
Bedding
Synthetic pillows and duvets can be provided if you are allergic to natural products.
Iron
Available in all rooms
Beach bags
Available in all rooms with extra towels for the beach or pool.
Food and drink
Breakfast
Breakfast is included in the room rate. Please note that breakfast served in the room will incur an additional charge.
Restaurant Hesselet
Our Restaurant is open every day:
Room service
Due to busy times, room service is not always available and can only be arranged by appointment. For breakfast, orders must be placed the day before by 5:00 PM.
Activities and freedom
Billiards, table tennis & playroom:
Free use in the basement for guests over 15 years of age. Equipment can be borrowed at reception.
Bicycles
Rented for 65,- per day. Cards and keys available at reception.
Golf
Sct. Knuds Golf Club is 3 km from the hotel. The reception can help with Green Fee cards.
Fireplace
On cool days you can enjoy coffee or drinks by the fireplace with a view of the Great Belt.
Sauna
Please contact reception 45 minutes before use.
Swimming pool
Available from 6:00 AM - 10:00 PM. Children under 15 years old have access during certain hours.
Sunbathing
Sun loungers on the lawn. Extra towels are available at reception.
Tennis
Tennis court for free use. Equipment can be borrowed at reception.
Trotting and running trips
Maps of routes are available at reception.
Meetings and conferences
AV equipment
Whiteboard, flipchart, wireless internet and PC projector are offered at no extra cost.
Conferences
Contact the conference department (ext. 650) for a demonstration and quotation.
Services
Flowers
Order bouquets for any occasion through the reception.
Photocopying and scanning
Available at reception.
Internet
Wireless access throughout the hotel.
Shoe shine
Leave shoes outside the door for polishing overnight.
Toiletries
Available for sale at reception.
Wash
Laundry delivered before 9:00 am is returned the next day at 10:00 am.
Awakening
Contact the reception for a wake-up call.
Contact information
Reception/Night porter
Tel. (+45) 65 31 30 29
Restaurant
Tel. (+45) 63 31 37 54
Practical information
Pharmacy
Nyborg Pharmacy, Kongegade 8
Banker
Open weekdays 10:00 – 16:00, Thursday until 17:00.
Check in/out
Check-in: From 3:00 PM.
Credit card
Visa, Dankort, MasterCard and Diners Club are accepted.
Doctor
The reception can contact a doctor if necessary.
Night porter
The reception is staffed 24/7. If you are absent, please call the black phone at the entrance.
Smoking policy
Smoking is only allowed on the terrace in front of the hotel. This also applies to e-cigarettes.